• Monitors are responsible for greeting guests and providing general park information and direction.
• Responsible for harnessing guests as well as delivering instructional safety briefings and gear demonstrations.
• Monitors observe and assist guests as they maneuver throughout the park and the attractions, ensuring that guests are using equipment properly and safely.
• Monitors perform rescues and provide assistance to guests on the courses, as needed.
• Monitors ensure guests are comfortably and competently able to access age/skill appropriate courses/attractions.
• Monitors perform daily course inspections and equipment checks.
• Monitors assist in guest service operations, including cashiering, retail stocking and ticket sales.
• Monitors assist with park grounds and course maintenance, as needed.
• Monitors are responsible for checking, processing and maintaining park equipment.
• Monitors are responsible for assisting in park programs, such as teaching classes and event coordination, as needed.
• Monitors help to keep the parks grounds clean and well maintained.
• Monitors perform daily cleaning and janitorial duties that include washrooms, toilets, office spaces, sheds and other public areas.

• Must have dependable transportation to work scheduled shifts.
• Requires stooping, kneeling, crouching, crawling, and other various movements, both on ground and suspended in air.
• Must be comfortable working at heights up to 50 feet.
• Must have attention to detail and an extreme dedication to safety.
• Park monitor must possess a friendly disposition and professional demeanor at all times.
• Must have a passion for working outdoors and be able to handle all weather conditions.
• Must be have regular weekend and holiday availability. Ideal candidates will also have flexible weekday availability and be able to commit to the full season.
• Must be reliable with strong work ethic and personal integrity.
• Monitors must be able to quickly and competently pick up new skill sets both in training and on the job while maintaining the highest quality standards of performance.
• Must have strong communication skills and a kind, patient approach to working with people.
• Must have excellent presentation skills, comfortable with public speaking and providing regular presentations to groups of up to 20 people throughout the day.
• Must be positive person with a good attitude—smiles are a must! As all positions include customer service, appearance and hygiene must comply with company standards.
• Must be able to lift 35 pounds.
• Must be able and willing to use company provided personal protection equipment that includes climbing gear and other productions to protect skin, hearing, body and eyewear.
• Candidates with background/experience in one or more of the following areas are preferred: Recreation (including parks, outdoor, program, therapeutic, or sports/athletics), travel/tourism, hospitality, service industry, customer service, outdoor adventure activities, education, fire/EMT/rescue, rope access construction, arboriculture, zip line or challenge course industries, and/or general maintenance/construction.

• This is a full-time, hourly, seasonal position. A limited number of part-time, weekend-only positions are available for full-season candidates only, however preference is given to candidates preferring full-time
• Candidates should have a flexible schedule with both weekday and weekend availability. Season runs from May through early November
• Candidates that are available for the full season are highly preferred, and will be considered first for any winter, off-season hours that become available
• Candidates interested in Summer-only positions must be available for the full summer season—weekends and holidays are required
• Please note that hiring for all Park Monitor positions begin in March and are filled on a first come basis until all available positions are filled. There is a mandatory training session (4-5 days) required for all candidates

• Hosts are responsible for greeting guests and providing general park information and direction.
• Responsible for assisting guests with making initial reservations or editing existing reservations.
• Hosts are responsible for answering telephone calls and answering general questions about the park or placing/editing reservations.
• Hosts must be able to explain the age/skill appropriate courses/attractions at the park.
• Hosts are responsible for guest service operations, including cashiering, retail stocking and ticket sales.
• Hosts operate the Flybook software system for placing/editing reservations and entering guest-specific information that the Park Manager needs to be aware of.
• Hosts are responsible for keeping the retail store and all its contents clean.
• Hosts communicate with Park Monitors when guests arrive and when they send guests to harnessing stations.
• Hosts help to keep the parks grounds clean and well maintained.
• Hosts perform daily cleaning and janitorial duties in and around the exterior of the retail store.

• Must have dependable transportation to work scheduled shifts
• Park Host must possess a friendly disposition and professional demeanor at all times.
• Must have attention to detail be very professional while speaking with guests either face-to-face or on the telephone.
• Must have a passion for helping people and have a cheerful disposition.
• Must be have regular weekend and holiday availability. Ideal candidates will also have flexible weekday availability and be able to commit to the full season.
• Must be reliable with strong work ethic and personal integrity.
• Hosts must have strong computer skills and be able to fluidly operate the software used to place reservations.
• Must have strong communication skills and a kind, patient approach to working with people.
• Must be able to look at their environment around them, see what needs to be done and take action to perform duties without supervision!
• Must be positive person with a good attitude—smiles are a must! As all positions include customer service, appearance and hygiene must comply with company standards.
• Must have above-average telephone skills and have a professional disposition when communicating with guests on the telephone.
• Must be a team-player who enjoys working in a team environment and works well with others.

• This is a full-time, hourly, seasonal position. A limited number of part-time, weekend-only positions are available for full-season candidates only, however preference is given to candidates preferring full-time.
• Candidates should have a flexible schedule with both weekday and weekend availability. Season runs from May through early November.
• Candidates that are available for the full season are highly preferred, and will be considered first for any winter, off-season hours that become available.
• Candidates interested in Summer-only positions must be available for the full summer season June-August—weekends and holidays are required.